1. Why choose us?
A. Large variety inventory; Meet your urgent requirement; 3-7days delivery.
B. Low MOQ with local market prices.
C. Designs customized: With your LOGO, name, date or other special design to make your occasion special.
D. SGS standard QC AQL 3.0: All products provided by Kaiqi, will be inspected by our QC team, with SGS
STANDRARD AQL 3.0.
2. Can you provide free samples?
Yes, samples are free, but you may need to pay some express cost for the samples.
3.Do you develop any new designs every year?
Yes, every season there are new designs provided to clients by emails. New catalogue refreshed every year will be
mailed or emailed to clients.
4.Can you customize our own products, including material, size, colour, style etc.?
Yes, you can customize your own products. We can make a sample for your confirmation according to your
requirement before order /confirm/iation.
5. Can our products with our own logo?
Yes, with your logo sewed onto your chair covers, overlays; or print onto the plates, invitation card, other gifts items.
6. What is MOQ?
For inventory items, no mini order quantity; for other items, would you please check our specific details for every
item to get the MOQ. Any special requirement, please talk to us.
7. How about payment?
For sea shipment orders, T/T normally; For small orders by air or by courier, WEST UNIOn, paypal are also
available.
8. Is there any after-sale service?
Customer services will watch for your order once your order placed to our company, you’ll get emails for your order
status termly until you get the goods at your hand.
All of our goods provided by Kaiqi, have been inspected by our QC team, with SGS STANDRARD AQL 3.0. Once
you get the goods, please check the goods, if find out any problems, notify us, we’ll immediately get out the
solutions for these.
9. How to do reorders?
For reorders, only need to advise us your original order no., we’ll find out your original order even it’s 5 years
before.
10. How to replace or refund?
If you find the items with quality problems, you only need to send a email to us, the information of order no,
shipment date, problem description, quantity and photos are all necessary. After /confirm/iation, you’ll get the refund
or replacement.